Privacy Policy

How we collect, use, and protect your information

Effective Date: August 2, 2025

Introduction

Coherence Systems LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide to Us

  • Contact information (name, email address, phone number)
  • Professional information (company, job title, business requirements)
  • Service usage data and preferences
  • Communication records and feedback

Information Automatically Collected

  • Website usage analytics (pages visited, time spent, browser type)
  • IP address and location data
  • Cookies and similar tracking technologies
  • System performance and error logs

How We Use Your Information

  • Provide and improve our AI-enhanced services
  • Communicate about our services and respond to inquiries
  • Analyze website usage to enhance user experience
  • Comply with legal obligations and protect our rights
  • Send relevant business communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • With trusted service providers who assist our operations (under strict confidentiality agreements)
AI

AI and Data Processing

Our AI systems process data to provide intelligent navigation and recommendations. We implement strict data protection measures:

  • All AI processing occurs within secure, encrypted environments
  • Personal data is anonymized before AI analysis where possible
  • AI models are trained on aggregated, non-personally identifiable data
  • Client-specific AI insights remain confidential
zero-phi • encrypted • privacy-first

Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Secure data backup and recovery systems

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • File complaints with data protection authorities

Cookies Policy

We use cookies to enhance website functionality and analyze usage patterns. You can control cookie preferences through your browser settings.

Contact Information

For privacy-related questions or requests, contact us at:

Email: wayne@coherencesystemsllc.com

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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